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Terms & Conditions
Conversion Fix Intensive
Last Updated: April 2026
By purchasing and booking the Conversion Fix Intensive, you agree to the following terms and conditions.
1. Services Provided
The Conversion Fix Intensive is a paid service that includes:
A 60–90 minute private strategy session (via Zoom or similar platform)
A review and discussion of your marketing assets and overall marketing system
A personalized Loom video and strategic action plan delivered within 48 hours after the session
This service is designed to provide strategic insight, recommendations, and guidance for improving your marketing performance.
2. No Guarantees
While we aim to provide high-quality, actionable strategy:
We do not guarantee specific results, including leads, sales, revenue, or business growth
Outcomes depend on multiple factors including implementation, offer quality, market conditions, and external variables
You acknowledge that you are responsible for your own business decisions and results.
3. Payment & Refund Policy
Full payment is required at the time of booking
All payments are non-refundable due to the time, preparation, and strategic nature of the service
By purchasing, you acknowledge and agree to this no-refund policy
4. Rescheduling & Cancellations
You may reschedule your session with at least 24 hours’ notice
Missed calls or cancellations within 24 hours may result in forfeiture of the session
We reserve the right to reschedule due to unforeseen circumstances, in which case an alternative time will be provided
5. Client Responsibility
By participating in this service, you agree to:
Provide accurate and truthful information about your business and marketing
Attend the session on time and prepared
Submit requested materials (funnels, links, assets, etc.) prior to the call when applicable
The quality of the strategy provided depends on the accuracy and completeness of the information you share.
6. Intellectual Property
All materials provided, including:
Loom videos
Written strategy plans
Verbal recommendations
are the intellectual property of Silience and Sonder.
These materials are for your personal business use only and may not be:
Shared publicly
Distributed
Reproduced or resold
without prior written consent.
7. Confidentiality
We respect your business and your information.
All materials, data, and conversations shared during the Conversion Fix Intensive will be kept confidential and used solely for the purpose of delivering the service.
8. Limitation of Liability
To the fullest extent permitted by law:
[Your Name / Business Name] shall not be held liable for any direct, indirect, or incidental damages resulting from:
Use or misuse of the strategy or recommendations
Business decisions made based on the session
Technical issues or third-party platform failures
9. Service Credit Toward Future Engagement
If you choose to move forward with a done-for-you or done-with-you service (including the 21-Day Client Engine™):
The full amount paid for the Conversion Fix Intensive ($297) may be credited toward that service
This credit is applied at our discretion and must be used within a reasonable timeframe
This credit holds no cash value and cannot be transferred or refunded
10. Right to Refuse Service
We reserve the right to refuse or terminate service at our discretion if:
The client is uncooperative, abusive, or inappropriate
The business is not aligned with our expertise or values
Required information is not provided
11. Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of this service indicates acceptance of any updated terms.
12. Contact
If you have any questions regarding these Terms & Conditions, please contact:
michelle@silienceandsonder.com
By booking this session, you agree to the Terms & Conditions outlined above.
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